Cancellation Policy
Cancellation Policy
CANCELLATION BY THE GUEST : We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do however appreciate that unforeseen circumstances can intervene and we try to be as sympathetic and helpful as possible in such cases.
If booking is cancelled less than 7 days before arrival, then a charge equal to 50% of the booking amount will be made. In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.
We reserve the right to amend these terms and conditions at any time.
ARRIVAL AND DEPARTURE : Check in time is between 3pm and 8pm (unless an early check in is agreed in advance) please let us know in advance if you cannot arrive by 8pm as we do not have a permanent reception. IMPORTANT : Your booking will be considered cancelled from 10pm on the date of your arrival and you will be charged the full amount.
CHECK-OUT : Check-out time is by 10:30 on the day of departure, Late check-out of 11:30 is available for £20 supplement.